FAQ & Troubleshooting

Dutch

- How can I enter your site?

- What is a flash player and why do I need one?

- How do I know if the flash player installed on my computer is the most recent one?

- I think I have the flash player, but viewing your site still causes trouble.

- If I click 'Gallery', 'Poll Corner' or 'Listen to our music', nothing happens or the window disappears immediately.

- Music stops playing when I click 'Listen to our music' while the music is playing.

- Do you use my e-mail address for other purposes than your newsletter?

 

 

- How can I enter your site?

The only thing you have to do is move your mouse and click one of the objects that appear.

- What is a Flash Player and why do I need one?

Using Flash Player, web sites can be made more interactive and especially more dynamic. Flash Player is free software made by Macromedia. These days, almost every computer that is used to surf the Internet has Flash Player installed (more info). You can't view our web site without the Flash Player installed.

- How do I know if the Flash Player installed on my computer is the most recent one?

You can find all information about Flash Player here. If necessary you can also download a more recent version.

- I think I have the flash player, but viewing your site still causes trouble.

Please click here and download the latest version of the Flash Player. You should at least have version 6.

- If I click 'Gallery', Poll Corner' or 'Listen to our music', nothing happens or the window disappears immediately.

The Gallery, Poll Corner and Audio Player appear in a popup window. Some popup-killers disable the window.open command. Please disable your popup software and try again. If you have windowsXP service pack 2 installed, there is a popup-killer on your machine. Normally you will get a message that a popup has been blocked when clicking the Gallery, the Poll Corner or the Audio Player . Please choose to display all popups from this site to solve this issue.

- Music stops playing when I click on 'Listen to our music' while the music is playing.

That's a known issue that can't be solved. Off course it is not very useful to click 'Listen to our music' while you're already listening. You can simply maximize the minimized Audio Player if that was what you were trying to accomplish.

- Do you use my e-mail address for other purposes than your newsletter?

Absolutely not !

 

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